You should contact Manchester City Council on the following phone number 0161 234 5000 for enquiries about school admissions, bin collections or to check the status of of a planning permission application.


General Enquiries Number – 0161 234 5000

Call Manchester City Council on their main switchboard number 0161 234 5000 for general enquiries about the public services it provides. For instance, if you live in the council’s catchment area, you will be able to use this number to check the date of your next recycling bin collection or to report any dumped waste in the city centre. Alternatively, you can use the above number to quickly pay a parking fine over the phone, ideal if you would like to do so before the initial 14 days are up and your charge is doubled. In addition, Manchester Council should be contacted if you wish to apply for a specific licence, such as those issued to city centre taxi drivers.

However, you can call the Manchester City Council number 0161 234 5000 for a wide range of enquiries as the department is even a useful point of call for parents wishing to discuss school admissions. For example, parents can get in touch to discuss the application process for a place at both a Manchester primary and secondary school. Alternatively, you may wish to appeal a decision if your child did not receive a place at your preferred school and you think there is a case to why they should attend there rather than anywhere else. Moreover, you may simply have enquiries about a planning permission application and can call the number as listed to check its progress or the date when it is discussed by a council committee.


Council Tax Department – 0161 234 5002

However, Manchester City Council has a separate contact number 0161 234 5002 for council tac payments. You should therefore call the number as listed to check a property’s council tax band, to pay your tax or to set up a direct debit from your bank account. However, you may also call Manchester Council to check whether you are eligible for a council tax reduction as someone who lives alone, or an exemption if you are part of a household where everyone is in full-time education.


Call Costs and Council Opening Times

Telephone numbers with a Manchester area code will charge callers the same standard per-minute rate of a other local call made from UK landlines and mobiles. However, you can contact the council for free if your mobile tariff comes with inclusive free minutes or if your landline package has free calls to local numbers. Manchester City Council is open to take calls during the opening hours of 8am-8pm Monday to Friday but is closed on weekends.


Manchester City Council Phone Numbers

Manchester Council Department UK Telephone Number Contact Hours
General Enquiries 0161 234 5000 8am-8pm Monday to Friday
Social Care and Support 0161 234 5001 24 hours a day, 7 days a week
Council Tax 0161 234 5002 8am – 8pm Monday to Friday
Benefits Enquiries 0161 234 5003 8am – 8pm Monday to Friday
Environmental Services 0161 234 5004 8am – 8pm Monday to Friday
Registrars 0161 234 5005 8am – 8pm Monday to Friday
Payments 0161 234 5006 24 hours a day, 7 days a week


Directions to the Council

If you would like to visit the council, such as to attend a meeting regarding a licence or planning application then you may find it easiest to take a Metrolink tram from the Piccadilly, Victoria or Deansgate train stations to St Peter’s Square, which is the directly opposite the Town Hall. However, if you are driving to Manchester City Council then you should input the post code M2 5DB into your SatNav but should bear in mind that parking is extremely difficult near the town hall.